Arends, F., Chabane, S., Paterson, A., (2015) Investigating employer interaction with the Employment Services of South Africa (ESSA).

Public employment services (PES) are one of the key active labour market policy instruments used by governments internationally to facilitate
employment. The core function of employment services (ES), both public and private, is to match job seekers with employers. ES acts as an intermediary, facilitating information sharing and access between organisations with vacancies and people seeking gainful employment.